Welcome to Riviera Beauty
Riviera Beauty was founded by Roberta Castro, a Brazilian entrepreneur with more than seven years of experience specialising in hair transformations.
What began in a small home garage has grown into one of Sydney’s leading destinations for Nanoplasty and professional hair-smoothing treatments.
Today, our highly trained team is known for delivering personalised care, premium Brazilian treatments and consistently beautiful results. We are proud to offer our exclusive 100% straight result guarantee for Nanoplasty
With more than 450 five-star Google reviews and recognition among Australia’s Top 5 salons, our reputation has been built on trust, expertise and genuine care for every client who walks through our doors.
At Riviera Beauty, we don’t simply straighten hair. We help women save time, feel confident and fall in love with their hair again.
Our
Services
Specialised treatments designed to transform your hair while preserving its beauty, strength and health. From our signature Nanoplasty to Hair Botox and frizz-control treatments, every service is personalised to your hair and desired result.
Nanoplasty
TREATMENT
Brazilian
Keratin
TREATMENT
The experts behind
every transformation
Behind every beautiful result at Riviera Beauty is a highly trained team with a genuine passion for transforming hair and caring for every client.
Led by founder and Nanoplasty specialist Roberta Castro, our team combines more than seven years of experience with advanced techniques and premium Brazilian treatments.
Each member brings her own expertise, but we all share the same commitment: personalised care, attention to every detail and exceptional results you can trust.
CLIENT LOVE
What Our Clients Say
If you ask me, I just want to say that my experience was wonderful. Besides the amazing results on my hair, the products didn't have a strong smell and didn't irritate my scalp, the warm and kind treatment from both the staff and the owner was exceptional. They made me feel right at home. Thank you so much for such a great experience 🥹
Thanks a lot for my tea 🍵
Thanks a lot for my tea 🍵
I love Riviera Beauty and have been going there for many years. I wouldn’t trust anyone else with my Nano. Robertinha and her current team are the best. Lovely girls and great result! Juliane
I already love my hair. Now I’m obsessed! 😍✨
Thank you to the wonderful team, especially Raquel, who did an absolutely flawless job. Every detail was handled with such care and perfection. You truly worked your magic and I couldn’t be happier with the result!
And to Roberta, thank you for your incredible hospitality and professionalism. The care, passion, and positive energy you bring to your salon are reflected in every member of your team.
It’s rare to find a place where clients feel so valued and where the team is treated with the same level of care and respect.
From the moment I walked in until I left, I felt welcomed, valued, and completely looked after.
Amazing service, amazing people, and amazing results.
A salon experience that exceeds expectations every single time. Highly recommended! ❤️✨
Thank you to the wonderful team, especially Raquel, who did an absolutely flawless job. Every detail was handled with such care and perfection. You truly worked your magic and I couldn’t be happier with the result!
And to Roberta, thank you for your incredible hospitality and professionalism. The care, passion, and positive energy you bring to your salon are reflected in every member of your team.
It’s rare to find a place where clients feel so valued and where the team is treated with the same level of care and respect.
From the moment I walked in until I left, I felt welcomed, valued, and completely looked after.
Amazing service, amazing people, and amazing results.
A salon experience that exceeds expectations every single time. Highly recommended! ❤️✨
Just had a hair botox treatment here and I am absolutely in love with the results! My hair is incredibly shiny and feels so much stronger. The service was fantastic, and they even brought out little treats like tea, coffee, and biscuits. Highly recommend!
I truly couldn’t recommend Riviera Beauty Salon more.
During a very difficult time in my life, when I was experiencing significant hair loss, they were absolutely incredible. I first had their nanoplasty treatment done — which they are widely known and highly respected for — and the results were amazing. It’s clear why they are considered specialists in nanoplasty. Their knowledge, technique, and attention to detail are outstanding.
After that, I also had hair extensions placed, and I honestly believe people need to know how incredibly skilled they are in this area as well. While many know them for their excellence in nanoplasty, their expertise with hair extensions is just as impressive. The extensions were applied with so much care and precision, blending perfectly and looking completely natural.
It was because of their professionalism, care, and incredible talent that I was able to regain my self-esteem and confidence. Every woman knows how deeply it affects you when you’re not happy with your hair — especially when you’re going through sudden hair loss.
Finding the team at Riviera Beauty was truly a lifesaver for me. They genuinely know how to take care of our hair, offering expert cuts, specialised treatments, and personalised solutions for every need. But what makes them even more special is that they offer so much more than just hair services. They don’t just transform your hair — they help restore your confidence. They deliver something beyond the technical work: empathy, kindness, and a safe space, especially when you’re feeling vulnerable.
Because of them, I was able to focus on other important areas of my life while feeling confident and secure with my hair as it recovered during treatment — until the moment I no longer needed the extensions.
They are incredibly talented, competent, warm, and genuinely caring people. I will never forget the difference they made in my life during such a delicate moment.
Thank you, thank you, thank you, Roberta, Jessica and the entire team. 🤍
During a very difficult time in my life, when I was experiencing significant hair loss, they were absolutely incredible. I first had their nanoplasty treatment done — which they are widely known and highly respected for — and the results were amazing. It’s clear why they are considered specialists in nanoplasty. Their knowledge, technique, and attention to detail are outstanding.
After that, I also had hair extensions placed, and I honestly believe people need to know how incredibly skilled they are in this area as well. While many know them for their excellence in nanoplasty, their expertise with hair extensions is just as impressive. The extensions were applied with so much care and precision, blending perfectly and looking completely natural.
It was because of their professionalism, care, and incredible talent that I was able to regain my self-esteem and confidence. Every woman knows how deeply it affects you when you’re not happy with your hair — especially when you’re going through sudden hair loss.
Finding the team at Riviera Beauty was truly a lifesaver for me. They genuinely know how to take care of our hair, offering expert cuts, specialised treatments, and personalised solutions for every need. But what makes them even more special is that they offer so much more than just hair services. They don’t just transform your hair — they help restore your confidence. They deliver something beyond the technical work: empathy, kindness, and a safe space, especially when you’re feeling vulnerable.
Because of them, I was able to focus on other important areas of my life while feeling confident and secure with my hair as it recovered during treatment — until the moment I no longer needed the extensions.
They are incredibly talented, competent, warm, and genuinely caring people. I will never forget the difference they made in my life during such a delicate moment.
Thank you, thank you, thank you, Roberta, Jessica and the entire team. 🤍
My first time doing nanoplasty and very happy with results. The treatment is time consuming however worth it. I love this and will not use keratin in my hair again Rachel whar a lovely experience I had with you. Thank you so much ladies. You are all fantastic. I will be back for color.
Highly recommended the best Nono strieghtning treatment it make my hair soft and shiny looking healthy and the staff are amazing
I went to Riviera Hairdresser two weeks ago for the nanoplasty treatment after seeing the amazing results on my neighbour — and oh my god, it’s the BEST decision I’ve made for my hair! I used to have curly, very frizzy hair and now it’s completely smooth. I literally just wash my hair and let it air dry — no hairdryer needed and it still looks amazing.
I went back today to get my hair coloured, and the experience was just as wonderful. The team is professional, friendly, and truly skilled. Highly recommend Riviera Hairdresser, and I’ll definitely be returning!
I went back today to get my hair coloured, and the experience was just as wonderful. The team is professional, friendly, and truly skilled. Highly recommend Riviera Hairdresser, and I’ll definitely be returning!
The best nanoplasty in Sydney. If you have had your hair done in Brazil, this is the next best thing. All the girls are welcoming and it’s a great experience. The only place I get my hair done now.
I’ve never seen my hair this straight and vibrant, genuinely left me speechless woww, I will DEFINITELY come here again
I had a wonderful experience with my nanokeratin treatment thanks to Jessica and Roberta. They were incredibly professional, kind, and attentive from start to finish. My hair feels smooth, shiny, and so healthy — I’m beyond happy with the results. I truly recommend them with my eyes closed. Thank you so much for your amazing work!
Great service, price as quoted on the message
I had a good result from Nanoplasty product. Definitely recommend it.
I had a good result from Nanoplasty product. Definitely recommend it.
Amazing outcome from the nanoplasty treatment here! Only thing I regret is not getting this done sooner! Also had the hair wash and mask afterwards and my hair (naturally afro) was STRAIGHT whilst wet. This has never happened in my life 😂😂😂. End photo below is my hair after less than 10 mins of hair drying only! (I.e. no hair straightener). Crazy results! Game changer! All the girls were lovely and friendly too! Will definitely be going back 😊 thank you so much 🥰
One of the best hair salon I have ever had all over in Sydney . The saff were very friendly , kind and very professional.
Just today I did my hair colour and it was just amazing. I love the hair colour they did and their customer service were really really good, with a very reasonable price.
Very recommended salon. Love to visit again.
Just today I did my hair colour and it was just amazing. I love the hair colour they did and their customer service were really really good, with a very reasonable price.
Very recommended salon. Love to visit again.
I had my lymphatic massage done yesterday. It was amazing. My body looked amazing. After the massage. Her hands are like gold. If I recommend anyone they should do their lymphatic massage here they are the best.
Thank you so much Riviera beauty salon for making me look more beautiful by giving me this shiny, silky and frizz free hair. I really appreciate the recommendations you’ve provided me to maintain the healthy and silky hairs. I’m completely in love with my hairs. Strongly recommend to all those looking for healthy, shinier, silky and straight hairs to manage very quickly in the everyday busy life.
#braziliannanokeratinisthebesttreatment.
#braziliannanokeratinisthebesttreatment.
I had the Nano keratin hair treatment, and I'm really happy with the results! My hair feels smoother, looks shinier, and is much easier to manage. It's definitely reduced frizz and made my hair look healthier. Highly recommend it!
Highly Recommend 10/10. My 6th nanoplasty treatment at this amazing salon and can I just say my hair is super straight, smooth and healthy. The girls here are super lovely, professional, honest and knowledgeable. I highly recommend this salon to anyone looking for Nanoplasty. If I could leave 10 stars I would. Thanks ladies :))))
Staffs are very accommodating and welcoming. They are very careful and professional as well. They answered all my questions. Thank you to Ms Roberta and team.
I had nanoplasty. This is the very first time I had nanoplasty. After a heartbreak from previous hairstylist, I was really scared about doing my hair. I wanted clean permanent treatment from so long and Rivera beauty literally have magic in their hand. They literally did so good with my hair. It’s been a week with my hair and my hair stills look flawless and more important healthy. On top of that their customer service were so good. We had an hour consultation about my hair and I really enjoyed my time with Rivera beauty. I can wait to come back here again. Thank you so much Rivera beauty for your top service, I felt like so welcoming.
I discovered Riviera Beauty through some friends, and I absolutely loved my experience! My hair is SUPER hard to deal with but the Nanoplastic treatment worked so well. It straightened my hair beautifully and left it all shiny. Plus, the girls there are so sweet, which is a huge bonus!
Amazing, friendly and excellent service. The treatment is the only Keratin treatment that I will ever get and it does not damage my hair but leaves it amazingly tame for months and months
Highly experienced Brazilian Keratin/Nanoplasty Specialists. Very friendly, knowledgeable and professional staff. Highly recommend to anyone looking for Brazilian keratin or nanoplasty treatment. Thank you for always looking after my hair Jessica and staff
I have been a client of these professionals for a year, and since I started taking care of my hair at the salon, I have noticed a significant improvement. My hair has always had difficulty growing, but now I see that it is healthier, more hydrated, and constantly growing. I undergo the Nanoplasty treatment and highly recommend it to everyone!
I am beyond thrilled with how my hair turned out!
Roberta and the girls did an amazing job, every detail was perfect, and the final result was even better than I imagined. The whole experience was great from start to finish. They listened to what I wanted, gave great advice, and made sure everything was just right. I’ve never felt more confident, and I’ve been getting so many compliments. If you’re looking for someone who truly knows their craft and delivers beyond expectations, I highly recommend Riviera Beauty Salon.
Roberta and the girls did an amazing job, every detail was perfect, and the final result was even better than I imagined. The whole experience was great from start to finish. They listened to what I wanted, gave great advice, and made sure everything was just right. I’ve never felt more confident, and I’ve been getting so many compliments. If you’re looking for someone who truly knows their craft and delivers beyond expectations, I highly recommend Riviera Beauty Salon.
I did Nanoplasty treatment for my very very frizzy hair. They did a very good job. Very professional service yet very friendly. I loved my hair after first wash. Superb🤞❤️
I had an amazing experience at Rivieira! The team is incredibly talented, professional, and friendly. They did a fantastic nano treatment on my hair, and I couldn't be happier with the results—smooth, shiny, and healthy! Plus, they are Brazilian, and you can truly see their expertise in hair care. Highly recommend this place to anyone looking for top-quality service. Thank you so much 🥰♥️
I highly recommend this place. I have very thick hair and got nanoplastia treatment here. My hair looks amazing and beautiful.
Thank you Jessica for the lovely service.
Thank you Jessica for the lovely service.
Amazing girls over there and really worth the price, high end products used on my hair and taken well care off
I have no words for their customer service they all are so amazing and so kind. I did my nanoplasty treatment from them and they have done it in such an incredible way. My hair are long and I am really scared of any treatment!! But they handled my hair in a proper manner, my hair feels so much softer, healthier and shinier. The products they use are best highly recommend for everyone.
I love my hair!! Jess and her team go above and beyond to ensure you are well looked after. Jess is so knowledgeable and you can tell she has her client’s best interest at heart. My hair has never felt healthier, I don’t trust anyone else!
I loved my hair, Nano gave me excellent results, the service from the girls was also excellent. I will definitely be back! 🤩
Came first time to their new salon in Rockdale. Extremely clean & welcoming. Professional staff and the result for nanoplasty treatment was great.
Such an amazing experience, from the moment you walk in the staff make you feel so comfortable.
I wish I had done my nano treatment earlier I will definitely be back.
I wish I had done my nano treatment earlier I will definitely be back.
they are great. The place is beautiful and the results are 100%. I recommend:)
The team at Riviera Beauty were absolutely incredible. We’ve had a number of keratin and nano treatments but this one is second to none! Their care and attention was amazing and the product is far superior to any other we have tried. Nothing but beautiful, healthy hair and carefree haircare ahead!
I had an incredible experience with Riviera Beauty, I had done lymphatic massage and it was amazing. The results was 10/10. For sure I’ll be back to them. Thanks
I’ve been to this salon twice for a nanoplasty treatment, and I couldn’t be happier with the results! I have thick, long hair, and the treatment lasts beautifully. I recently went back for a root touch-up, and once again, they did an amazing job. The staff is absolutely lovely, very attentive, professional, and kind. The whole experience was fantastic, and I’ll definitely keep coming back. Highly recommend!
Wonderful ladies, great customer service, they did an amazing job.. my hair feels so so soft and healthy. Also best cappuccino I've ever been served!
Second time I bring my daughter, the service is 5 stars, excellent service,friendly staff, Highly recommend 👌 👍 😀 👏 😎
Amazing customer service. The product is good. My hair is looking so nice after doing nanoplasty .
I had my hair cut by Leia and it was wonderful! Exactly how I wanted it. I highly recommend their service and I will definitely be back.
My hair feels so much softer, healthier and shinier. Highly recommend for anyone looking to restore their hair’s natural beauty. The place gives you a warm welcome and staff is very talented and gentle.
Owsm service provide by the girls my hairs looks very smooth after nanoplasty
Riviera are beautiful girls who are so good at what they do. I’ve been going for 4 years now for my nanoplasty and honestly never been disappointed and never had a better result anywhere else. Everyone is always so impressed with my hair and I thank Riviera Beauty for that!
Best haircut I’ve ever had! Léia did an incredible job—she truly understood what I wanted and made my hair look amazing. The attention to detail and care she put into the cut were outstanding. Roberta and the entire team provided such a warm and welcoming atmosphere, making the whole experience even better. I highly recommend this place to anyone looking for top-quality service!
Amazing experience! If I could give more stars I would, highly recommend!!
Loved my keratin treatment! You-did an incredible job, and my hair looks fantastic. Definitely recommend!”
I had my nanoplasty treatment done here today and it has been an absolute pleasure. I walked in with dry, brittle, long and thick hair and they transformed it into smooth and shiny hair. If you're having a hard time managing your hair, if it's time-consuming each day to take care of, I really recommend getting the nanoplasty treatment here.
The loveliest experience! The ladies there are so nice, welcoming and the absolute kindest. I couldn’t be more happier with the outcome of my hair it looks so amazing and healthy. Would definitely recommend doing the nanoplasty treatment for anyone struggling with dry and damaged hair.
Excellent service and very professional. This was my first time and everything was great, the service was lovely. Had a good experience in nanoplasty, will visit again ♥️
EXCELLENT!
This is my second time at Riviera Beauty,
I had the Brazilian Nanoplasty hair straightening treatment and I am very happy with the result. It's long-lasting, and I notice my hair is softer and shinier!
100% recommendable, both for the personalized service and for the way their professionals work.
I also had a manicure and pedicure done, and the result was flawless and long-lasting.
This is my second time at Riviera Beauty,
I had the Brazilian Nanoplasty hair straightening treatment and I am very happy with the result. It's long-lasting, and I notice my hair is softer and shinier!
100% recommendable, both for the personalized service and for the way their professionals work.
I also had a manicure and pedicure done, and the result was flawless and long-lasting.
Best Brazillian keratin in Sydney! Happy returning customer for many years. Recently tried their facial and pregnancy massage, without doubt best pregnancy massage I've ever had, much recommended!
Very good, impeccable customer service. I felt very welcomed and comfortable with the girls. I love it🩷
Amazing place ! I loved getting my Nanoplasty here everyone is so nice and friendly my hair turned out great and lasted a whole year!
Lovely service Thankyou, Riviera Team
Lovely service Thankyou, Riviera Team
I recently visited Riviera Beauty, and I have to say, their massage experience was exceptional. From the moment I walked in, the attentive and welcoming staff made me feel right at home.
The massage itself was truly wonderful. The therapist demonstrated impressive skill, effectively relieving the tension built up in my body. The atmosphere was calm and relaxing.
Additionally, Riviera Beauty maintained impeccable hygiene, which is always a plus. I highly recommend this salon for anyone looking to unwind and receive top-notch treatment. I will definitely be back!
The massage itself was truly wonderful. The therapist demonstrated impressive skill, effectively relieving the tension built up in my body. The atmosphere was calm and relaxing.
Additionally, Riviera Beauty maintained impeccable hygiene, which is always a plus. I highly recommend this salon for anyone looking to unwind and receive top-notch treatment. I will definitely be back!
I got my Brazilian nanoplasty treatment here and I’m super happy with the result. Girls in the salon are super nice and the one who did my hair was super patient.
I have curly hair and because of the weather in Australia they’re always dry. Finally after long time my hair is super shiny and healthy + straight. Everyone at my work was asking me about the hair.
Definitely coming back once needed and can’t wait to go through this journey again.
Thank you ladies 🙃
I have curly hair and because of the weather in Australia they’re always dry. Finally after long time my hair is super shiny and healthy + straight. Everyone at my work was asking me about the hair.
Definitely coming back once needed and can’t wait to go through this journey again.
Thank you ladies 🙃
So happy with my nanoplasty results!! Everyone was super friendly and explained the whole process as well as the aftercare to me and my hair has never felt softer or looked so straight😁
The service was perfect, and the staff were very kind and attentive! After the nanoplasty, I washed my hair several times, and it dried naturally, staying perfectly straight and soft. I've never had such beautiful, silky hair before (I have thick, curly hair that’s usually hard to manage). Since then, I’ve gotten so many compliments, and I’m really happy! Thank you so much to the team. I highly recommend them! ⭐️⭐️⭐️⭐️⭐️⭐️
I got the Brazilian nanoplasty treatment done on my hair. Jess performed the treatment with utmost care and diligence. I love the results on my hair. They’re smooth, straight and so easy to manage. They’re zero maintenance hair. I don’t even need to blow dry my hair anymore. I just let them dry out normally and they’re straight and smooth after combing just like they’d look after a salon blow dry. I’ve been getting many compliments about my hair and love how they feel.
If you have a sensitive scalp, inform Jess and she’ll take care not to apply the product close to the roots to avoid any side effects.
Jess takes extra care of her customers and she recommended using a hair mask as my hair was looking dry from the ends and this suggestion has really helped improve the condition of my hair.
I’d highly recommend this place for getting this nanoplasty treatment done that has made my hair maintenance so easy !
If you have a sensitive scalp, inform Jess and she’ll take care not to apply the product close to the roots to avoid any side effects.
Jess takes extra care of her customers and she recommended using a hair mask as my hair was looking dry from the ends and this suggestion has really helped improve the condition of my hair.
I’d highly recommend this place for getting this nanoplasty treatment done that has made my hair maintenance so easy !
I recently had a nanoplasty treatment at Riveria Beauty & I couldn't be happier with the results! From the moment I walked in, the staff made me feel welcomed and comfortable. The stylist was incredibly knowledgeable, taking the time to explain the process and ensure that my hair would be treated with care.The nanoplasty treatment itself was amazing. My hair feels smoother, softer, and much more manageable without losing its natural volume. The best part is how shiny and healthy it looks now! The salon was clean, professional, and I highly recommend them. ♥️♥️
I’ve always had curly hair and was a bit unsure about trying Nanoplasty, but my visit to Riviera Beauty changed that. Jessica and her team were very professional and knowledgeable about hair treatments, which made me feel confident. Now, my hair dries straight without needing a blow dryer, which is amazing. The delicious tea they served was a nice touch. I’ll definitely be coming back to Riviera Beauty for their excellent service and fantastic results!
I’ve had an incredible experience at Riviera Saloon! Thaisa's lymphatic massage was amazing and so relaxing. Jessica worked wonders on my hair with a Recovery Treatment that saved my hair! The girls there are wonderful, super friendly, and create a great environment. They always spoil us with a delicious Nutella coffee too! Highly recommend this salon! ❤️
I have just updated my review and I will tell you the reason why !!
Mis happs and mistake can happen by humans but it’s more important how you tackle that scenario and what you do to make up for the mistake.
I had a bad experience and I expressed it to the owner.
The owner did not leave a chance to apologise and she kept requesting me to come back to the salon for a moisture treatment.
Her customer service is something that blew my mind.
Yes , mayb I will come back to this salon again for my nanoplasty but I will make sure I point it out to the hair dresser to not over do the hair straightener. And regardless of the salon I feel I would keep a check on that.
But your accountability and your customer service is really remarkable !
Thank you 🙂
Previous feedback -
I visited the salon on 4/5/2024 for nanoplasty treatment which I was getting done for the third time (twice done before from BKT Surry hills which I absolutely loved and left a review as I always do)
Upon seeing my hair , the lady at the salon ( Caroline) pointed out that my roots need nano to which I said yes ! But I want to get whole head and that’s what I booked for.
Then another girl started applying the treatment in the hair (excluding the ends)
I pointed it out saying please apply to the ends as well as my ends are frizzy and dry
However, upon applying on whole head when the girl made a bun I noticed the ends didn’t have any product!
I didn’t say anything at the time which was a mistake and it’s on me !
After the way and dry came the straightening bit where all the damage happened
A lot of hair pulling and straightening more than 20-25 times on one strand damaged and burnt my hair which I never ever thought in my wildest dreams could happen to my hair after a chemical free nano treatment
I only realised what has happened to my hair once I got back and washed my hair.
I immediately took photos and contacted the salon. The owner did welcome me for a touch up. However , I could not make it on the day of the appointment
I bought the product from website to do a touch on my own at home. I’m also some where terrified of them touching my hair again tbh
When I went on the website , I CLEARLY READ IN THE PROCESS MENTIONED - straighten your hair 15 times for thin hair.
I’m just very upset and dissatisfied after paying a huge sum for achieving a result which was horrifying !
I’m sharing this just so everyone knows if your hair are thin and straight already be careful of how many times the straightener is applied on your hair during the treatment and make sure the salon people apply product to your whole head !
I naturally have straight hair and it’s NOT COARSE as it was mentioned before I have had nano done before
And the way my hair were burnt was absolutely horrifying
Salon says they can retouch your hair within 7 days after the treatment of hair is not straight but what about burnt hair ?
It is ridiculous to be a professional in your career and still be so careless in over heating and damaging some one’s hair
For every girl their hair is very very precious and it breaks my heart to see my hair especially frontal hair framing my face
My experience was awful tbh
I’m sharing some photos as well after my first wash 🙁
Mis happs and mistake can happen by humans but it’s more important how you tackle that scenario and what you do to make up for the mistake.
I had a bad experience and I expressed it to the owner.
The owner did not leave a chance to apologise and she kept requesting me to come back to the salon for a moisture treatment.
Her customer service is something that blew my mind.
Yes , mayb I will come back to this salon again for my nanoplasty but I will make sure I point it out to the hair dresser to not over do the hair straightener. And regardless of the salon I feel I would keep a check on that.
But your accountability and your customer service is really remarkable !
Thank you 🙂
Previous feedback -
I visited the salon on 4/5/2024 for nanoplasty treatment which I was getting done for the third time (twice done before from BKT Surry hills which I absolutely loved and left a review as I always do)
Upon seeing my hair , the lady at the salon ( Caroline) pointed out that my roots need nano to which I said yes ! But I want to get whole head and that’s what I booked for.
Then another girl started applying the treatment in the hair (excluding the ends)
I pointed it out saying please apply to the ends as well as my ends are frizzy and dry
However, upon applying on whole head when the girl made a bun I noticed the ends didn’t have any product!
I didn’t say anything at the time which was a mistake and it’s on me !
After the way and dry came the straightening bit where all the damage happened
A lot of hair pulling and straightening more than 20-25 times on one strand damaged and burnt my hair which I never ever thought in my wildest dreams could happen to my hair after a chemical free nano treatment
I only realised what has happened to my hair once I got back and washed my hair.
I immediately took photos and contacted the salon. The owner did welcome me for a touch up. However , I could not make it on the day of the appointment
I bought the product from website to do a touch on my own at home. I’m also some where terrified of them touching my hair again tbh
When I went on the website , I CLEARLY READ IN THE PROCESS MENTIONED - straighten your hair 15 times for thin hair.
I’m just very upset and dissatisfied after paying a huge sum for achieving a result which was horrifying !
I’m sharing this just so everyone knows if your hair are thin and straight already be careful of how many times the straightener is applied on your hair during the treatment and make sure the salon people apply product to your whole head !
I naturally have straight hair and it’s NOT COARSE as it was mentioned before I have had nano done before
And the way my hair were burnt was absolutely horrifying
Salon says they can retouch your hair within 7 days after the treatment of hair is not straight but what about burnt hair ?
It is ridiculous to be a professional in your career and still be so careless in over heating and damaging some one’s hair
For every girl their hair is very very precious and it breaks my heart to see my hair especially frontal hair framing my face
My experience was awful tbh
I’m sharing some photos as well after my first wash 🙁
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Send us a message
info@rivierabeauty.com.au - call us +61 498 575 777